FAQs
General Questions
Q: What makes your cleaning products eco-friendly?
Q: What makes your cleaning products eco-friendly?
Our products are made from natural ingredients, are biodegradable, and are free from harmful chemicals. We prioritize sustainable sourcing and eco-friendly packaging to minimize environmental impact.
Are your products safe for pets and children?
Are your products safe for pets and children?
Yes, our products are designed to be safe for use around pets and children. They are free from harsh chemicals and toxins that can be harmful.
Product-Specific Questions
How do I use your all-purpose cleaner?
How do I use your all-purpose cleaner?
Simply spray the cleaner on the surface and wipe with a clean cloth. For tough stains, let it sit for a few minutes before wiping.
Are your dishwashing liquids safe for septic systems?
Are your dishwashing liquids safe for septic systems?
Yes, our dishwashing liquids are biodegradable and safe for septic systems.
Can your laundry detergent be used in high-efficiency (HE) washing machines?
Can your laundry detergent be used in high-efficiency (HE) washing machines?
Yes, our laundry detergent is formulated to work effectively in both standard and high-efficiency washing machines.
Ordering and Shipping
How can I place an order?
How can I place an order?
You can place an order through our website. Simply add the desired products to your cart and proceed to checkout.
What payment methods do you accept?
What payment methods do you accept?
We accept various payment methods, including credit/debit cards, PayPal, and other secure payment options.
Do you offer international shipping?
Do you offer international shipping?
Yes, we offer international shipping. Shipping fees and delivery times may vary depending on your location.
Returns and Exchanges
What is your return policy?
What is your return policy?
We offer a 30-day return policy for unopened and unused products. If you are not satisfied with your purchase, please contact our customer service for assistance.
How do I initiate a return or exchange?
How do I initiate a return or exchange?
To initiate a return or exchange, please contact our customer service team with your order details, and we will guide you through the process.
Additional Information
Can I find your products in physical stores?
Can I find your products in physical stores?
Currently, our products are available exclusively online. We are working on expanding our availability to physical stores in the future.
Do you offer bulk purchasing options?
Do you offer bulk purchasing options?
Yes, we offer bulk purchasing options for households and businesses. Please contact our customer service for more information on bulk orders and pricing.
How can I contact customer support?
How can I contact customer support?
You can reach our customer support team via email at hello@publicommitment.com or by phone at +971554049898. We are available Monday to Friday from 9 AM to 5 PM (UAE time).